I have received many calls about the difficulty of making payment to renew CIC Allianz greenslips. I called CIC Allianz today on 1300 889 214. A recorded voice service advises that “a CIC Allianz greenslip can only be purchased by cash or cheque, in person, at Allianz head office, 2 Market Street Sydney”. The service also advises that “customers with a period of insurance commencing on or after 9 November 2009 will no longer be able to renew their greenslip using their credit card. Renewal payments will only be accepted in cash or cheque”. When I spoke to an operator, I was advised that if I wanted to make a payment by credit card or if I did not want to travel into 2 Market Street to make a cash payment, I could go to a broker to make payment. The operator could not tell me the names of any brokers who dealt with CIC Allianz. The options of paying at a Post Office or Westpac are no longer available. The operator said that the changes had been made because CIC Allianz is now focused on fleet customers. The operator was prepared to sell me a Allianz greenslip, for which she was happy to receive payment by credit card over the phone.