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Injury claims


The State Insurance Regulatory Authority (SIRA) site is a valuable resource if you wish to make a CTP claim in NSW. SIRA operates CTPAssist to help people who want to make a CTP claim. It will guide you through the claims process.

For example, if you know the registration number of the vehicle that caused your injuries, CTPAssist can advise which insurer is the CTP insurer for that vehicle. Service NSW also provides a free greenslip and registration check service.

Contact CTPAssist on 1300 656 919, 8.30am to 5pm, Monday to Friday.

Use MySIRA to search insurance records held by SIRA and to lodge a complaint, enquiry or provide feedback.

For more about making claims, see our Claims Guide on Entitlements, Making a Claim and Disputing a Decision. When considering a claim for injuries, you may also want to seek appropriate legal advice

How it Works - more info

CTP Care >

Further benefits for NSW CTP claimants after 5 years. read more

State Insurance Regulatory Authority >

Government authority responsible for the NSW CTP scheme. read more

Scheme changes 2009 and 2010 >

History of major changes to the NSW CTP scheme. read more

Motor Accident Authority >

Previous authority responsible for the NSW CTP scheme. read more

CTP insurance >

Why you need CTP insurance and how it works. read more

What is a greenslip? >

Find out exactly what is meant by a green slip in NSW. read more

Who and what is covered? >

Who and what is covered by your CTP green slip. read more

At-Fault Driver Cover >

What is At-Fault Driver Cover and which insurer offers it. read more

Setting prices >

How green slip prices are set and how you could reduce them. read more

Discounts >

Discounts and ways to reduce costs on other insurance products. read more

Demerit points >

How demerit points affect your driving licence and your greenslip read more

Youngest driver >

Youngest driver explained and how to reduce premiums. read more

Pensioner concessions >

What kinds of concessions you can claim as a pensioner. read more

Mythbusters >

Quickly separate the facts from fiction about CTP green slips. read more

Interesting statistics >

Statistics about motor vehicle accidents in the past year. read more

An explanation of the Fund Levy >

Cost of the Fund Levy and what it pays for. read more

Complaints >

How to make a complaint about your CTP insurer or SIRA. read more

Geographical zones >

Greenslip prices set using geographical zones by postcode. read more

Third Party Insurance Scheme >

The Third Party insurance scheme in NSW explained. read more

Lifetime Care and Support Scheme >

The Lifetime Care and Support scheme in NSW explained. read more