State Insurance Regulatory Authority (SIRA)

Independent regulator for all NSW compulsory insurance schemes

State Insurance Regulatory Authority (SIRA) took over from the Motor Accidents Authority (MAA) on 1 September 2015.

SIRA is a statutory body created by State Insurance and Care Governance Act 2015. It is the independent regulator for all NSW insurance schemes – compulsory third party (CTP) insurance, workers compensation insurance and home building compensation. It replaces the MAA and WorkCover Authority and has the same functions as the MAA as set out in Motor Accidents Compensation Act 1999 and Motor Accidents Act 1988.

SIRA regulates the NSW CTP insurance scheme. It also supervises the five insurers in the scheme to make sure they provide CTP insurance fairly, effectively, and within legislation and guidelines.

Like the MAA, SIRA has these functions:

  • Make sure insurance and compensation schemes are viable
  • Cut the risk and cost to the community of injuries from motor accidents
  • Effectively manage injuries and return to work measures
  • Ensure access to treatment for people who are injured
  • Supervise claims and disputes
  • Promote compliance with the law.

What you need to do

The SIRA site has lots of information about the NSW CTP scheme.

In case of claims:

Phone: CTPAssist on 1300 656 919 from 8.30am to 5pm Monday to Friday

How it Works - more info

At fault driver cover >

What is at fault driver cover and which insurers offer it. read more

Interesting statistics >

Statistics about motor vehicle accidents in the past year. read more

Discounts >

Discounts and ways to reduce costs on other insurance products. read more

Pensioner concessions >

What kinds of concessions you can claim as a pensioner. read more

Mythbusters >

Quickly separate the facts from fiction about CTP green slips. read more

What is a greenslip? >

Find out exactly what is meant by a green slip in NSW. read more

Who and what is covered? >

Who and what is covered by your CTP green slip. read more

Third Party Insurance Scheme >

The third party insurance scheme in NSW explained. read more

Lifetime Care and Support Scheme >

The Lifetime Care and Support Scheme in NSW explained. read more

Motor Accident Authority >

Previous authority responsible for the NSW CTP scheme. read more

Setting prices >

How green slip prices are set and how you could reduce them. read more

Geographical zones >

Greenslip prices set using geographical zones by postcode. read more

An explanation of the Fund Levy >

The Fund Levy used to be the MCIS Levy. read more

Youngest driver >

Your obligations and age of the youngest driver explained. read more

Claims >

What to do if you want to make a claim from your CTP insurer. read more

Complaints >

How to make a complaint about your CTP insurer or SIRA. read more

Scheme changes 2009 and 2010 >

History of major changes to the NSW CTP scheme. read more