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State Insurance Regulatory Authority (SIRA)

Independent regulator for all NSW compulsory insurance schemes

State Insurance Regulatory Authority (SIRA) took over the work of the Motor Accidents Authority (MAA) on 1 September 2015.

SIRA is a statutory body created by State Insurance and Care Governance Act 2015 No 19. It is the independent regulator for all NSW insurance schemes – compulsory third party (CTP) insurance, workers compensation insurance and home building compensation. It replaces the MAA and WorkCover Authority and has the same functions as the MAA as set out in Motor Accidents Compensation Act 1999 and Motor Accidents Act 1988.

SIRA now regulates the NSW CTP insurance scheme. It is also responsible for supervising the six insurers in the scheme to make sure they provide CTP insurance fairly, effectively, and within the legislation and guidelines.

Like the MAA, SIRA has these functions:

  • Make sure insurance and compensation schemes are viable
  • Cut the risk and cost to the community of injuries from motor accidents
  • Effectively manage injuries and return to work measures
  • Ensure access to treatment for people who are injured
  • Supervise claims and disputes
  • Promote compliance with the law.

What you need to do

The SIRA website is useful and up to date.

In case of claims:

Phone: CTPAssist on 1300 656 919 from 8.30am to 5pm Monday to Friday
Email: ctpassist@sira.nsw.gov.au

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