Independent regulator for all NSW compulsory insurance schemes
SIRA is a statutory body created by State Insurance and Care Governance Act 2015. It is the independent regulator for all NSW insurance schemes – compulsory third party (CTP) insurance, workers compensation insurance and home building compensation. It replaces the Motor Accidents Authority (MAA) and WorkCover Authority and has similar functions to the MAA as set out in Motor Accidents Compensation Act 1999 and Motor Accidents Act 1988.
SIRA regulates the NSW CTP insurance scheme. It also supervises the six insurers (as of 1 December 2020) in the scheme to make sure they provide CTP insurance fairly, effectively, and within legislation and guidelines.
SIRA has these functions:
- Ensure insurance and compensation schemes are viable
- Cut the risk and cost to the community of injuries from motor accidents
- Effectively manage injuries and return to work measures
- Ensure access to treatment for people who are injured
- Supervise claims and disputes
- Promote compliance with the law.
What you need to do
The SIRA site has detailed information about the NSW CTP scheme and how to claim.
In case of CTP claims:
Phone: CTPAssist on 1300 656 919 from 8.30am to 5pm Monday to Friday