Regulator for NSW compulsory insurance schemes
SIRA is the independent regulator for all NSW compulsory insurance schemes. These are:
- Compulsory third party (CTP) insurance
- Workers compensation insurance
- Home building compensation schemes.
SIRA supervises the six insurers in the NSW CTP insurance scheme. It ensures they provide CTP insurance fairly, effectively, and within legislation and guidelines.
Its functions are to:
- Ensure insurance and compensation schemes are viable.
- Cut the risk and cost to the community of injuries from motor accidents.
- Effectively manage injuries and return to work measures.
- Ensure access to treatment for people who are injured.
- Supervise claims and disputes.
- Promote compliance with the law.
State Insurance Regulatory Authority (SIRA) replaced the Motor Accidents Authority (MAA) and WorkCover Authority. It is a statutory body created by State Insurance and Care Governance Act 2015. Its functions are similar to those of the MAA, as set out in Motor Accidents Compensation Act 1999 and Motor Accidents Act 1988.
How to make a CTP claim
The SIRA site has information about the NSW CTP scheme and how to make a CTP claim or a complaint.
To make a CTP claim or for claims information:
Phone: CTPAssist on 1300 656 919 from 8.30am to 5pm, Monday to Friday