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Frequently Asked Questions

Greenslip FAQs

What is a CTP green slip?

It is a type of insurance policy. It provides you with protection from a damages claim in the event that you or the person driving your vehicle is involved in a motor vehicle accident. It provides compensation for the person that was injured or killed.

CTP means “Compulsory Third Party”. Terms such as greenslip, green slip, ctp greenslip and compulsory third party insurance have the same meaning.

More detailed information on greenslips is available on this site.

Do I need a CTP green slip?

You must have a CTP Green Slip to register a motor vehicle in NSW (excluding trailers). It is compulsory by law.

What is an eGreenslip?

An eGreenslip is an old term for the fact insurers now notify the RMS electronically of the greenslip purchase.

Are all CTP green slips the same?

CTP Green Slips are the same, regardless of insurer, except for At Fault Driver Cover.

The insurers all provide the statutory cover required by the legislation.

Two of the six insurers provide an additional feature, At Fault Driver Cover. At Fault Driver Cover is analysed in detail on this site.

At Fault Driver Cover is worth considering because it provides more benefits than the NSW CTP scheme for the at fault driver injured in an accident. The injuries for which a benefit is payable, amounts, notable exclusions and other analysis is set out on this site.

Can I cancel my greenslip?

You can cancel your greenslip.

To cancel your greenslip you must first cancel the vehicle registration through the RMS. If you take proof of cancellation from the RMS to your greenslip insurer, you will be entitled to a refund relative to the unexpired portion of your greenslip.

Your CTP greenslip insurer may charge an administration fee for the cancellation and you may not obtain a refund of the Fund Levy.

What happens to the greenslip when I sell my vehicle?

When you sell your vehicle your NSW CTP greenslip travels with the vehicle. The greenslip stays with the vehicle and is transferred to the new owner of the vehicle.

If you buy a vehicle which is already registered, make sure the registration is transferred to you. You will not need to buy a new greenslip for that vehicle until the current registration expires.

When you buy or sell a vehicle, the RMS is notified of the transfer of ownership. The RMS then notifies the greenslip insurer of the transfer of that ownership.

What is the MCIS Levy?

When you purchase a greenslip you are participating in two schemes. First, the third party insurance scheme, which is regulated by Motor Accident Injuries Act 2017 (the 2017 Act). Before 1 December 2017, it was regulated by Motor Accidents Compensation Act 1999 (the 1999 Act). The Lifetime Care and Support scheme is regulated by Motor Accidents (Lifetime Care and Support) Act 2006.

The MCIS (Medical Care and Injury Services) Levy was introduced to fund the Lifetime Care and Support scheme.

For more information on the Lifetime Care and Support scheme click here.

The Lifetime Care and Support scheme is now funded through the Fund Levy (was MCIS Levy), which is included as a separate item with your greenslip payment. The Fund Levy also funds ambulance and hospital costs for all motor vehicle accidents, costs which were previously included in the greenslip premium.

There is no public visibility of the basis on which the Fund Levy is determined. State Insurance Regulatory Authority (SIRA) now publishes the Fund Levy as an amount under the 2017 Act for three common vehicle types in the five geographic regions. The published levies range from $142.01 for a motorcar in the Sydney metropolitan area to $61.48 for a motorbike over 300cc in the country.

A schedule of the published Fund Levies as an amount included in the greenslip premium is available on the Lifetime Care and Support scheme page of this site.

The Fund Levy is part of the cost of a greenslip. It is important to consider the total cost of the greenslip.

You can compare greenslip prices by contacting each insurer or by using the greenslips.com.au Calculator. Contact details for each insurer are set out on this site. A link to SIRA’s Green Slip Price Check is also on this site.

Who is the MAA?

MAA stands for the Motor Accidents Authority of NSW. The MAA was established by NSW Parliament under the Motor Accidents Act 1988 in March 1989. The MAA operated under the Motor Accidents Compensation Act 1999. The MAA used to administer the Green Slip scheme.

State Insurance Regulatory Authority took over the work of the MAA and is located at Level 6, 2-24 Rawson Place, Sydney and may be contacted on 1300 137 131.

More information on the Motor Accident Authority is available on this site.

Am I covered if I drive outside NSW?

Even though your motor vehicle is registered in NSW, your insurance provides you with cover regardless of where you are in Australia.

How do I buy a greenslip?

The fastest way to buy a green slip is to get a quote from greenslips.com.au Calculator. After you have accurately entered your details, you can compare quotes from each of the six insurers. Details are provided for each one so you can contact them directly and make a payment.

If you are renewing a green slip, your insurer will have sent you a renewal notice and you can decide whether to continue with that insurer or to get quotes.

Can I buy a greenslip for 6 months?

You can usually buy a green slip for 6 months for cars, light trucks up to 4.5 tonnes, motorbikes or trailers, provided you also register for 6 months. If this is your first registration, you are transferring registration or your registration has lapsed for 21 days, then both registration and green slip must be for 12 months.

Can I get a refund on my greenslip?

It is possible to get a refund on a green slip, provided you have cancelled registration of the vehicle and the RMS has confirmed this in a letter. The insurer will need this letter to be able to refund the unused portion of the green slip. The insurer may also deduct an administration fee.

Prices FAQs

What is the easiest way to compare green slip prices?

The easiest way to compare prices for each of the six insurers offering CTP green slip insurance in NSW is to go to the price comparison service operated by greenslips.com.au, the greenslips.com.au Calculator. The price comparison service will give you a price for each insurer based on your vehicle and details. You will also be given contact details for each insurer. You can then contact the insurer of your choice to purchase your CTP greenslip. You can purchase your greenslip over the phone. The insurer will notify the RMS electronically.

The Green Slip Price Check operated by SIRA works only for common vehicle classes. If your vehicle is not one of those covered by the price comparison service, you will need to contact each of the six insurers individually to compare prices. Contact details for each of the six insurers are set out on this site.

Why do prices vary between insurers?

Insurers each determine their own greenslip prices. Greenslip prices are regulated by State Insurance Regulatory Authority.

Insurers each use different factors and apply different weightings to those factors to determine the premiums they will charge.

More information on setting greenslip prices is contained on the site.

What factors affect the price of my greenslip?

Many factors are considered by the insurers to determine the price they will charge for a greenslip. The insurers also apply different weightings to those factors.

The primary factors are geographic region, type of vehicle, age of vehicle, vehicle performance, driver age, driving history and claims history.

Information on setting CTP greenslip prices in NSW is set out in full on this site.

Do some places offer cheaper greenslips than others?

Some insurers offer cheaper greenslips than others, however, the greenslip price for each insurer should be the same for that insurer, regardless of where or how you purchase it.

You need to make sure the greenslip price is based correctly on your vehicle and details. Provided you do this, the price for each insurer does not vary based on where or how you purchase that insurers greenslip.

Why are green slip prices different if I want to claim for GST?

CTP green slip prices are higher if you want to claim an input tax credit for GST. State Insurance Regulatory Authority allows insurers to charge a higher price because insurers do not receive an input tax credit for GST when they pay claims and because there are administrative costs to the insurers to implement the GST.

Can I get a cheaper greenslip through an agent or broker?

No.The requirement is that the price for an insurers CTP greenslip must be the same regardless of where or how the CTP greenslip is purchased.

Provided the CTP greenslip price is based correctly on your vehicle and details, the price should be the same whether you purchase the CTP greenslip directly from an insurer or through an agent or broker.

Can I get discounts on other insurance products?

Two of the six greenslip insurers offer discounts on other products if you also have your greenslip with those insurers. Information on discounts offered by the insurers is set out in full on this site.

How often can insurers change their prices?

Insurers must submit their green slip premium prices at least once a year to the regulator, State Insurance Regulatory Authority (SIRA), but they can submit price changes at other times.

Why aren't all green slip prices exactly the same?

While all insurers have to keep within a price range, they charge different premiums depending on the risk level of their customers. Each insurer has a slightly different portfolio of drivers they insure, for example, different geographic regions or vehicle use, such as taxis. Two insurers also include At-Fault Driver Cover as an added benefit.

Insurers FAQs

Which companies offer greenslips?

There are six insurers offering greenslips in NSW.

Contact details for the six insurers are on this site.

Who sets the premiums?

The insurance companies. However, they must first lodge their premium schedules with State Insurance Regulatory Authority for approval.

More information on setting greenslip premiums is available on this site.

Who provides the CTP Green Slip?

Insurance companies. There are currently six insurance companies offering CTP Green Slips in NSW.

They must be licensed and comply with the requirements of Motor Accidents Injuries Act 2017 and Motor Accidents Compensation Act 1999. They are regulated by State Insurance Regulatory Authority (SIRA).

Do all insurers offer At-Fault Driver Cover?

Two of the six CTP GreenSlip insurers offer At Fault Driver Cover.

Allianz and NRMA Insurance offer At Fault Driver Cover.

AAMI, CIC Allianz, GIO and QBE do not offer At Fault Driver Cover.

What is the easiest way to contact the Insurers?

All insurers provide a phone service for quotes and greenslip purchase. Call centre opening hours vary. Not all insurers provide an online service for quotes and greenslip purchase.

Contact and access details for each insurer are set out in full on this site.

Will all Insurers notify the RMS electronically and how long does it take?

All insurers will notify the RMS electronically when you purchase your green slip. If you purchase your green slip from an insurer, you should allow about one hour for notification to go through to the RMS. If you purchase your greenslip from an agent or broker, you should ask them how long it will take for notification to be sent to the RMS.

Because notification is sent electronically to the RMS, in most cases you will not need a hard copy of the green slip in order to register your vehicle.

Can I change insurers?

You are allowed to change insurer. When your current insurer sends a renewal notice, you are under no obligation to renew with them. Use the greenslips.com.au Calculator to compare prices before renewing.

Will my insurer always be the cheapest for me?

No. Each year will be different, depending on the changing circumstances of the driver, the vehicle, and the business environment for the insurer. Always use the greenslips.com.au Calculator to compare prices before renewing.

How do I complain about my insurer?

If you wish to complain about your CTP green slip price or how an insurer provides green slip quotes or sells green slips, contact State Insurance Regulatory Authority (SIRA). Complaints can be made over the phone by contacting CTPAssist on 1300 656 919.

Coverage FAQs

Who and what is covered?

Your greenslip does:

  • Provide for compensation for people killed or injured in a motor vehicle accident. This includes pedestrians, passengers, cyclists, motorcyclists and drivers of other vehicles and, to a lesser extent, the driver at fault.
  • Include trailers under the greenslip of the towing vehicle.

More detailed information on who & what is covered by your CTP greenslip is available on this site.

Who and what is NOT covered?

Your greenslip does not:

  • Cover the driver at fault to the full extent of the scheme, except for statutory benefits for up to six months, unless the driver is catastrophically injured (as defined by the Lifetime Care and Support Scheme and in which case that scheme applies).
  • Cover damage to your vehicle or property.
  • Cover damage to other people’s vehicles or property.
  • Cover you for theft of your vehicle.

More detailed information on who and what is not covered by your CTP Greenslip is available on this site.

Where does my Premium go?

Your premium goes toward compensation payments. State Insurance Regulatory Authority (SIRA) itself is funded by a levy on premiums. SIRA also uses this levy to support road safety campaigns, and research and education projects.

What is At Fault Driver Cover?

Under the green slip scheme, the driver at fault in an accident is not covered to the full extent of the scheme, except for fixed benefits for up to 6 months, unless catastrophically injured.

Two insurers provide an additional benefit with their CTP green slips, whereby they offer some compensation for injuries which may be sustained by the at fault driver in the event of an accident. The items for which the insurers provide compensation and the amounts of compensation vary between insurers. Tables setting out the injuries and amounts of compensation for each insurer, along with other information on At Fault Driver Cover are provided on this site.

Will I be covered if I answer a question wrongly and injure someone in an accident?

The insurer is obliged by law to honour the validity of the policy, but you will be asked to pay the difference between the lower amount and what you should have paid. The insurer is also entitled to claim up to $5,000 if you deliberately made a false statement.

Who is SIRA?

SIRA is State Insurance Regulatory Authority and its role is to supervise the six insurers in the CTP scheme to make sure they provide CTP insurance fairly, effectively, and within the legislation and guidelines. It also provides claims advice at CTPAssist on 1300 656 919.

Do all green slips provide exactly the same cover?

All insurer green slips provide the same statutory cover for other people who are injured or killed in a motor accident involving the insured vehicle. The only difference is At-Fault Driver Cover, an added benefit provided by two insurers for the driver of the insured vehicle if the accident was their fault. Each of these insurers has a different Schedule of Benefits for At-Fault Driver Cover, so it is worth checking what they are.

Registration FAQs

Can I register my vehicle for less than 12 months?

Cars, motorbikes and light trucks can be registered for 6 or 12 months. Registration can be renewed on trailers for 3 or 12 months.

You can also purchase your greenslip for 6 or 12 months.

When purchasing your greenslip, the period of the greenslip must match the period for which you intend to register your vehicle.

If you want to renew your registration for less than 12 months you can only do it online at Service NSW or by phoning 1300 360 782. If you go to Service NSW or motor registry to renew your registration you can do it for only 12 months.

What is a Safety Check?

A Safety Check is a vehicle safety inspection report. Safety Checks were previously called Pink Slips or eSafety Checks.

A Safety Check is a requirement for vehicle registration renewal.

Where do I get a Safety Check?

Safety Checks are obtained from Authorised Inspection Scheme stations, called Inspection stations.

Inspection stations issue the Safety Check electronically to the RMS.

Inspection station locations are available online.

How often do I need a Safety Check?

Most new vehicles do not need a Safety Check for the first five years.

Vehicles older than five years will require a Safety Check every year.

The registration renewal papers issued by the RMS will tell you if a Safety Check is required before registration on your vehicle can be renewed.

What happens if I am transferring my vehicle from interstate?

While you will still need a CTP green slip, the registration requirements are different when you transfer a vehicle from interstate.

Details on the requirements to register a vehicle which is being transferred from interstate are set out online.

How do I transfer registration into my own name?

After buying a vehicle, you have to transfer it into your name within 14 days of possessing the vehicle otherwise you may pay a late surcharge. To transfer registration, you need an Application for Transfer form and a number of other documents, including proof of identity and address. There are fees for transfer of registration and stamp duty.

What is the quickest way to renew registration?

There are three steps to renew registration. Buy a green slip, get a safety check if required (pink slip), then pay for registration online, by phone, in person, or by post. An eligible pensioner concession card holder may have their registration automatically renewed.

How can I get discounts?

Green slip insurers are not allowed to offer discounts on green slips and must charge the prices they submit to the regulator. Some insurers may offer discounts on other insurance they provide, if you already have a green slip with them. Pensioners cannot get discounts on green slips but eligible pensioners may get free registration in NSW.