Transport for NSW replaced the RMS
Transport for NSW (TfNSW) is the government authority responsible for managing all aspects of transport in New South Wales. It replaced Roads and Maritime Services (RMS) on 20 November 2019. All RMS functions – roads and transport – were transferred to TfNSW.
Service NSW handles registration, licensing, tolling, demerits and other vehicle transactions for TfNSW.
TfNSW was created under Transport Administration Act 1988 (the Act) and has these main objectives:
- Plan a transport system that meets the needs and expectations of the public
- Promote safety, reliability and integrated decision-making across all public transport
- Work to make transport infrastructure projects more efficient
- Encourage economic development and investment.
TfNSW looks after all modes of transport in NSW, including road, rail, ferry, light rail, point to point, cycling, walking and regional air. It has many roles, including strategy, planning, policy, funding and procurement and special projects, such as light rail in Sydney, Parramatta and Newcastle.
Another important role is providing customers with information about transport and ticketing.
TfNSW agencies or business areas
Under the TfNSW umbrella are some well-known agencies or business areas, for example:
- Centre for Maritime Safety
- Centre for Road Safety
- Freight Industry
- NSW Trains
- Service NSW
- State Transit
- Sydney Trains
- Sydney Metro Asset Standards Authority.
Who to contact
Transport for NSW is a good starting place for other transport sites, such as State Transit, Centre for Road Safety and information about public transport.
Some examples of transport sites:
Information about vehicle licensing and registration
Service NSW: 13 77 88
Information about a specific trip
Public transport info: 131 500
Help with Opal cards
Opal customer care: 13 67 25
Address: Transport for NSW
18 Lee Street
Chippendale NSW 2008
PO Box K659
Haymarket NSW 1240
Phone: (02) 8202 2200