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Green slip comparison – Compare green slips on the basis of features, discounts, online, phone and retail experience

Not only do you need to consider the cheapest greenslip, there are other factors you should consider when making your greenslip purchase.

You should consider any additional features on offer from the insurers, ease of and accessibility for purchase online, by phone or in person, terms and conditions and additional discounts.

The tables below allow you to compare those factors for each greenslip insurer.

At Fault Driver Cover ›

Ease of purchase online ›

Ease of purchase by phone ›

Ease of purchase in person ›

Terms and conditions ›

Discounts ›

RMS notification online ›


At Fault Driver Cover

All greenslip insurers provide the statutory cover required under the Acts. Before 1 December 2017 these were Motor Accidents Compensation Act 1999 and Motor Accidents (Lifetime Care and Support) Act 2006. From 1 December 2017 insurers provide statutory cover under Motor Accident Injuries Act 2017 and Motor Accidents (Lifetime Care and Support) Act 2006.

Two of the insurers also incorporate an additional feature, providing benefits for drivers where the driver is injured and at fault in an accident. That feature is generally referred to as at fault driver cover.

None of the insurers offers additional features other than at fault driver cover.

At fault driver cover was offered under the old greenslip scheme because the driver at fault in an accident was not covered to the same extent as other people, unless catastrophically injured. Under the new green slip scheme, drivers at fault can claim statutory benefits for up to 6 months.

At fault driver cover is limited by policy wording and exclusion and is also limited to specific injuries and the amounts set out in the insurers’ schedule of benefits.

The terms, exclusions and schedule of benefits vary, insurer to insurer.

The tables below offer an overview of each insurer’s position, the schedule of benefits and some notable exclusions. More information on at fault driver cover is available on this site.

Before purchasing a greenslip you should refer to the insurer’s policy document to understand the full terms applying to the insurer’s at fault driver cover.

Insurer Additional Feature – At Fault Driver Cover
AAMI None.
ALLIANZ At-Fault Driver Protection Insurance is provided with some greenslips. Allianz At-Fault Driver Protection Insurance cover provides protection for specified injuries or death if you are the “at fault” driver in a motor accident. Certain drivers and vehicles are excluded from coverage and the At-Fault Driver Protection Insurance Policy contains limitations, exclusions and conditions which you should check.
The policy document is on the Allianz website.
CIC ALLIANZ None.
GIO None.
NRMA INSURANCE At Fault Driver Cover is automatically provided with NRMA Insurance greenslips. NRMA Insurance CTP Driver Protection cover provides benefits to some drivers for certain serious injuries if they have a car accident that is their fault.
Certain drivers and vehicles are excluded from coverage and the CTP Driver Protection Policy contains limitations, exclusions and conditions which you should check.
The policy document is on the NRMA website.
QBE None.
ZURICH Since March 2016, Zurich does not offer CTP insurance in NSW. Existing CTP customers with At-Fault Driver Cover will be covered until their policy expires.

 

Insurer
Notable Exclusions from At Fault Driver Cover
Allianz Motor bikes.
Drivers under 25 years.
Goods carrying vehicles with a gross vehicle mass greater than 4.5 tonnes.
Vehicles that are 10 years old or more at the commencement of of the period of the CTP insurance.
NRMA INSURANCE Motor bikes.
Goods carrying vehicles with a gross vehicle mass greater than 4.5 tonnes.
Hire vehicle, taxis, tow trucks and buses.

We have listed the exclusions which we think are notable. Each insurer will reject payment on the basis of many other exclusions. Those other exclusions are listed in each of the insurers policy documents. For a full list of exclusions, you need to refer to those policy documents.

Fractured arm (Excluding shoulder and/or hand)- $2,000

Schedule of Benefits Allianz NRMA
Quadriplegia $250,000 $500,000
Paraplegia $100,000 $250,000
Total loss of power of speech $100,000
Total loss of hearing $100,000
Permanent / total loss of sight in one eye $25,000 $50,000
Permanent / total loss of sight in both eyes $50,000 $100,000
Amputation or removal of both hands and both feet $150,000
Amputation or removal of one hand and one foot $100,000
Amputation or removal of both hands or both feet $75,000
Amputation or removal of one hand $50,000
Amputation or removal of one foot $50,000
Amputation or removal of thumb and forefinger on one hand $25,000
Amputation or removal of both ears $5,000
Amputation or removal of one ear $2,500
Loss of or permanent total loss of use of one limb $50,000
Fractured pelvis $10,000
Fractured skull $10,000
Fractured vertebrae (Process or body) $10,000
Laceration of liver $10,000
Laceration of kidney $10,000
Laceration of spleen $10,000
Laceration of lung $10,000
Third degree burns to 10% of body or greater $20,000
Fractured ribs (Greater than 4) $10,000
Fractured sternum $10,000
Fractured leg (Excluding foot) $2,000
Loss of teeth (5 or more) $4,000
Death within 6 months of accident $10,000 $25,000
Total Benefits 6 29

 

If there is more than one injury, Allianz will pay only one benefit, the highest single benefit. In the event of death, Allianz will pay only the death benefit.

Excluding paraplegia and quadriplegia, if there is more than one injury, NRMA will pay combined benefits up to $150,000. If one of the injuries is paraplegia or quadriplegia, NRMA will pay only that benefit. In the event of death, NRMA will pay only the death benefit. If NRMA already paid for any injury and the person later dies as a result of that or any other injury, NRMA will not pay the death benefit as well.

 

Ease of Purchase Online

Of the six greenslip insurers, two do not offer any online quotation or purchase facility.

Of the four insurers who do offer the opportunity to obtain a quote or purchase a greenslip online, the quality of the online experience is good.

Insurer Process
AAMI An online quote and purchase facility is provided.
ALLIANZ No online quote or purchase facility.
CIC ALLIANZ No online quote or purchase facility.
GIO An online quote and purchase facility is provided.
NRMA INSURANCE An online quote and purchase facility is provided.
QBE An online quote and purchase facility is provided.

 

Ease of Purchase by Phone

Even by phone, access to insurers is varied.

For just one insurer, a real person answers the phone initially. The other insurers use voice prompt systems with various levels of selection before you can speak to a real person.

Insurer Phone Number Available Times Process
AAMI 13 22 44 8.00am to 6.00pm Weekdays.
8.00am to 1.00pm Saturday.
A real person answers the phone. You will be connected to another real person who will deal with your enquiry or transaction.
ALLIANZ 13 10 00 7.00am to 7.00pm Weekdays.
9.00am to 3.00pm Saturday.
Automated menu driven system.
CIC ALLIANZ 1300 360 340 7.00am to 7.00pm Weekdays.
9.00am to 3.00pm Saturday.
Automated menu driven system.
GIO 13 10 10 8.00am to 8.00pm Weekdays.
8.00am to 1.00pm Saturday.
Automated menu driven system.
NRMA INSURANCE 132 132 7.00am to 10.00pm 7 days. Automated menu driven system.
QBE 133 723 8.00am to 7.00pm Weekdays.
8.00am to 1.30pm Saturday.
Automated menu driven system.

 

Ease of Purchase In Person

Some insurers operate their own branch network and others operate through agents of some form.

Access to purchase a greenslip in person can be very restrictive, depending on the insurance company and where you live.

Insurer NSW Offices Opening Times Locations
AAMI AAMI does not distribute through brokers or agents.
ALLIANZ Motor Dealers Many of the major motor dealers.
CIC ALLIANZ CIC Allianz greenslips can be purchased at Allianz Head Office, 2 Market Street, Sydney. CIC Allianz products are distributed through brokers and agents. CIC Allianz will not provide information to help you find a broker or agent.
GIO 30+ Weekdays, business hours. Check on the GIO website for branches and agents near you.
NRMA INSURANCE 220 Various Check on the NRMA website for branches and agents near you..
QBE QBE green slips are distributed through selected brokers and agents.

 

Terms and Conditions

No greenslip insurer provides a schedule of Terms and Conditions or a Product Disclosure Statement for CTP greenslips.

To be allowed to issue greenslips, all greenslip insurers must provide the statutory cover required under the Acts. Before 1 December 2017 this was Motor Accidents Compensation Act 1999 and Motor Accidents (Lifetime Care and Support) Act 2006. From 1 December 2017, they provide statutory cover under Motor Accident Injuries Act 2017 and Motor Accidents (Lifetime Care and Support) Act 2006. The performance of each greenslip insurer in this respect is monitored by State Insurance Regulatory Authority (was Motor Accident Authority).

Where insurers provide some form of at fault driver protection as part of the greenslip, those insurers do provide some form of policy document for at fault driver cover.

Other than the terms for at fault driver cover, the greenslip terms offered by all insurers are the same.

Insurer Terms and Conditions
AAMI No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips.
ALLIANZ No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips.
A Policy Document is provided for the Allianz At-Fault Driver Protection Insurance.
CIC ALLIANZ No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips.
GIO No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips.
NRMA INSURANCE No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips.
A Policy document is provided for the Compulsory Third Party At-fault Driver Cover.
QBE No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips.

 

Discounts

Greenslip prices are determined by each insurer, after consideration of many factors including location, vehicle and driver age, claims history and driving record. Insurers can charge premiums only on a basis which has been submitted to SIRA and which has not been rejected by SIRA. Therefore discounts for factors such as a good driving record and a lack of claims are already reflected in the greenslip price, provided the price being applied is the appropriate one for the vehicle and owner characteristics.

Some insurers purport to discount the greenslip price on the basis that other insurance products are placed with that insurer (product bundling). There is no visibility or explanation of the basis of calculation of the discount for product bundling.

Some insurers offer discounts on other types of insurance (such as comprehensive vehicle insurance) on the basis that a greenslip and other products are bundled with that insurer.

A summary of the discounts offered by each of the insurers on other insurance products is set out in the table below. For more information on the discounts you should check the insurers website and speak to your insurer.

Insurer Discount on Other Products for Having a CTP Green Slip
AAMI None.
ALLIANZ None.
CIC ALLIANZ None.
GIO GIO offers multi-policy discounts.
GIO will give a discount $50.00 off your next Comprehensive insurance premium, if you have GIO CTP insurance and a maximum No Claim Discount on your Comprehensive insurance.
The discount does not apply to fleets or policies issued by GIO Business Insurance.
Check the GIO website for full terms and exclusions.
NRMA INSURANCE NRMA offers multi-policy discounts.
If you bundle your CTP Greenslip with other NRMA Insurance products, NRMA Insurance offers loyalty discounts on certain other insurance products.
With the Loyalty Discount, the more eligible policies you have and the longer you have been with NRMA, the greater the discount.
The discount does not apply to commercial policies.
Check the NRMA Insurance website for full terms and exclusions.
QBE None.

 

RMS Notification Online

All insurers will notify Roads and Maritime Services (RMS) electronically of the greenslip purchase.

Generally, subject to clearance of funds, notification will go through to RMS within 30 to 60 minutes of an approved greenslip purchase.

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