Green slip comparison – Compare green slips on the basis of features, discounts, online, phone and retail experience
Not only do you need to consider the cheapest greenslip, there are other factors you should consider when making your greenslip purchase.
You should consider any additional features on offer from the insurers, ease of and accessibility for purchase online, by phone or in person, terms and conditions and additional discounts.
The tables below allow you to compare those factors for each greenslip insurer.
At fault driver cover ›
Ease of purchase online ›
Ease of purchase by phone ›
Ease of purchase in person ›
Terms and conditions ›
Discounts ›
RMS notification online ›
At fault driver cover
All greenslip insurers provide the statutory cover required under the Acts. Before 1 December 2017 these were Motor Accidents Compensation Act 1999 and Motor Accidents (Lifetime Care and Support) Act 2006. Since 1 December 2017 insurers provide statutory cover under Motor Accident Injuries Act 2017 and Motor Accidents (Lifetime Care and Support) Act 2006.
Two of the insurers also incorporate an additional feature, providing benefits for drivers where the driver is injured and at fault in an accident. That feature is generally called at fault driver cover.
None of the insurers offers additional features other than at fault driver cover.
At fault driver cover was offered under the old greenslip scheme because the driver at fault in an accident was not covered to the same extent as other people, unless catastrophically injured. Under the new green slip scheme, drivers at fault can claim statutory benefits for up to 6 months.
At fault driver cover is limited by policy wording and exclusion and is also limited to specific injuries and the amounts set out in the insurers’ schedule of benefits.
The terms, exclusions and schedule of benefits vary, insurer to insurer.
The tables below offer an overview of each insurer’s position, the schedule of benefits and some notable exclusions. More information on at fault driver cover is available on this site.
Before purchasing a greenslip you should refer to the insurer’s policy document to understand the full terms applying to the insurer’s at fault driver cover.
| Insurer | Additional Feature – At Fault Driver Cover |
| AAMI | None. |
| ALLIANZ | At-Fault Driver Protection Insurance is provided with some greenslips. Allianz At-Fault Driver Protection Insurance cover provides protection for specified injuries or death if you are the “at fault” driver in a motor accident. Certain drivers and vehicles are excluded from coverage and the At-Fault Driver Protection Insurance Policy contains limitations, exclusions and conditions which you should check. The policy document is on the Allianz website. |
| CIC ALLIANZ | None. As of 15 January 2019, CIC Allianz does not offer CTP insurance in NSW. Existing customers will be covered until their policy expires. They will then be offered CTP insurance with Allianz. |
| GIO | None. |
| NRMA INSURANCE | At Fault Driver Cover is automatically provided with NRMA Insurance greenslips. NRMA Insurance CTP Driver Protection cover provides benefits to some drivers for certain serious injuries if they have a car accident that is their fault. Certain drivers and vehicles are excluded from coverage and the CTP Driver Protection Policy contains limitations, exclusions and conditions which you should check. The policy document is on the NRMA website. |
| QBE | None. |
| ZURICH | Since March 2016, Zurich does not offer CTP insurance in NSW. Existing CTP customers with At-Fault Driver Cover will be covered until their policy expires. |
| Insurer |
Notable Exclusions from At Fault Driver Cover
|
| Allianz | Motor bikes. Drivers under 25 years. Goods carrying vehicles with a gross vehicle mass greater than 4.5 tonnes. Vehicles that are 10 years old or more at the commencement of of the period of the CTP insurance. |
| NRMA INSURANCE | Motor bikes. Goods carrying vehicles with a gross vehicle mass greater than 4.5 tonnes. Hire vehicle, taxis, tow trucks and buses. |
We have listed the exclusions which we think are notable. Each insurer will reject payment on the basis of many other exclusions. Those other exclusions are listed in each of the insurers policy documents. For a full list of exclusions, you need to refer to those policy documents.
| Schedule of Benefits | Allianz | NRMA |
| Quadriplegia | $250,000 | $500,000 |
| Paraplegia | $100,000 | $250,000 |
| Total loss of power of speech | – | $100,000 |
| Total loss of hearing | – | $100,000 |
| Permanent / total loss of sight in one eye | $25,000 | $50,000 |
| Permanent / total loss of sight in both eyes | $50,000 | $100,000 |
| Amputation or removal of both hands and both feet | – | $150,000 |
| Amputation or removal of one hand and one foot | – | $100,000 |
| Amputation or removal of both hands or both feet | – | $75,000 |
| Amputation or removal of one hand | – | $50,000 |
| Amputation or removal of one foot | – | $50,000 |
| Amputation or removal of thumb and forefinger on one hand | – | $25,000 |
| Fractured pelvis | – | $10,000 |
| Fractured skull | – | $10,000 |
| Fractured spinal vertebrae | – | $10,000 |
| Third degree burns to more than 10% of body | – | $20,000 |
| Death within 6 months of accident | $10,000 | $25,000 |
| Total Benefits | 6 | 18 |
If there is more than one injury, Allianz will pay only one benefit, the highest single benefit. In the event of death, Allianz will pay only the death benefit.
Excluding paraplegia and quadriplegia, if there is more than one injury, NRMA will pay combined benefits up to $150,000. If one of the injuries is paraplegia or quadriplegia, NRMA will pay only that benefit. In the event of death, NRMA will pay only the death benefit. If NRMA already paid for any injury and the person later dies as a result of that or any other injury, NRMA will not pay the death benefit as well.
Ease of purchase online
All five greenslip insurers offer an online quotation or purchase facility.
The quality of the online experience is good for all insurers who offer the opportunity to obtain a quote or purchase a greenslip online.
| Insurer | Process |
| AAMI | An online quote and purchase facility is provided. |
| ALLIANZ | An online quote and purchase facility is provided. |
| CIC ALLIANZ | As of 15 January 2019, it no longer offers CTP insurance. |
| GIO | An online quote and purchase facility is provided. |
| NRMA INSURANCE | An online quote and purchase facility is provided. |
| QBE | An online quote and purchase facility is provided. |
Ease of purchase by phone
Even by phone, access to insurers is varied.
For just one insurer, a real person answers the phone initially. The other insurers use voice prompt systems with various levels of selection before you can speak to a real person.
| Insurer | Phone Number | Available Times | Process |
| AAMI | 13 22 44 | 8.00am to 6.00pm Weekdays. 8.00am to 1.00pm Saturday. |
A real person answers the phone. You will be connected to another real person who will deal with your enquiry or transaction. |
| ALLIANZ | 13 10 00 | 7.00am to 7.00pm Weekdays. 9.00am to 3.00pm Saturday. |
Automated menu driven system. |
| CIC ALLIANZ | 1300 360 340 | 7.00am to 7.00pm Weekdays. 9.00am to 3.00pm Saturday. |
Automated menu driven system. As of 15 January 2019, CIC Allianz no longer offers CTP insurance. Existing customers will be covered until their policy expires. They can still call this number for any inquiries. |
| GIO | 13 10 10 | 8.00am to 8.00pm Weekdays. 8.00am to 1.00pm Saturday. |
Automated menu driven system. |
| NRMA INSURANCE | 132 132 | 7.00am to 10.00pm 7 days. | Automated menu driven system. |
| QBE | 133 723 | 8.00am to 7.00pm Weekdays. 8.00am to 1.30pm Saturday. |
Automated menu driven system. |
Ease of purchase in person
Some insurers operate their own branch network and others operate through agents of some form.
Access to purchase a greenslip in person can be very restrictive, depending on the insurance company and where you live.
| Insurer | NSW Offices | Opening Times | Locations |
| AAMI | – | – | AAMI does not distribute through brokers or agents. |
| ALLIANZ | Motor Dealers | – | Many of the major motor dealers. |
| CIC ALLIANZ | – | – | As of 15 January 2019, CIC Allianz no longer offers CTP insurance. Existing customers will be covered until their policy expires. They can still contact CIC Allianz for any inquiries. |
| GIO | 30+ | Weekdays, business hours. | Check on the GIO website for branches and agents near you. |
| NRMA INSURANCE | 220 | Various | Check on the NRMA website for branches and agents near you.. |
| QBE | – | – | QBE green slips are distributed through selected brokers and agents. |
Terms and conditions
No greenslip insurer provides a schedule of Terms and Conditions or a Product Disclosure Statement for CTP greenslips.
To be allowed to issue greenslips, all greenslip insurers must provide the statutory cover required under the Acts. Before 1 December 2017 this was Motor Accidents Compensation Act 1999 and Motor Accidents (Lifetime Care and Support) Act 2006. Since 1 December 2017, they provide statutory cover under Motor Accident Injuries Act 2017 and Motor Accidents (Lifetime Care and Support) Act 2006. The performance of each greenslip insurer in this respect is monitored by State Insurance Regulatory Authority (was Motor Accident Authority).
Where insurers provide some form of at fault driver protection as part of the greenslip, those insurers do provide a policy document for at fault driver cover.
Other than the terms for at fault driver cover, the greenslip terms offered by all insurers are the same.
| Insurer | Terms and Conditions |
| AAMI | No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips. |
| ALLIANZ | No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips. A Policy Document is provided for the Allianz At-Fault Driver Protection Insurance. |
| CIC ALLIANZ | No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips. As of 15 January 2019, CIC Allianz no longer offers CTP insurance. Existing customers will be covered until their policy expires. |
| GIO | No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips. |
| NRMA INSURANCE | No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips. A Policy document is provided for the Compulsory Third Party At-fault Driver Cover. |
| QBE | No schedule of Terms and Conditions or Product Disclosure Statement is provided for greenslips. |
Discounts
Greenslip prices are determined by each insurer, after consideration of many factors including location, vehicle and driver age, claims history and driving record. Insurers can charge premiums only on a basis which has been submitted to SIRA and which has not been rejected by SIRA. Therefore discounts for factors such as a good driving record and a lack of claims are already reflected in the greenslip price, provided the price being applied is the appropriate one for the vehicle and owner characteristics.
Some insurers purport to discount the greenslip price on the basis that other insurance products are placed with that insurer (product bundling). There is no visibility or explanation of the basis of calculation of the discount for product bundling.
Some insurers offer discounts on other types of insurance (such as comprehensive vehicle insurance) on the basis that a greenslip and other products are bundled with that insurer.
A summary of the discounts offered by each of the insurers on other insurance products is set out in the table below. For more information on the discounts you should check the insurers website and speak to your insurer.
| Insurer | Discount on Other Products for Having a CTP Green Slip |
| AAMI | None. |
| ALLIANZ | None. |
| CIC ALLIANZ | None. As of 15 January 2019, CIC Allianz no longer offers CTP insurance. Existing customers will be covered until their policy expires. |
| GIO | GIO offers multi-policy discounts. GIO will give a discount $50.00 off your next Comprehensive insurance premium, if you have GIO CTP insurance and a maximum No Claim Discount on your Comprehensive insurance. The discount does not apply to fleets or policies issued by GIO Business Insurance. Check the GIO website for full terms and exclusions. |
| NRMA INSURANCE | NRMA offers multi-policy discounts. If you bundle your CTP Greenslip with other NRMA Insurance products, NRMA Insurance offers loyalty discounts on certain other insurance products. With the Loyalty Discount, the more eligible policies you have and the longer you have been with NRMA, the greater the discount. The discount does not apply to commercial policies. Check the NRMA Insurance website for full terms and exclusions. |
| QBE | None. |
RMS notification online
All insurers will notify Roads and Maritime Services (RMS) electronically of the greenslip purchase.
Generally, subject to clearance of funds, notification will go through to RMS within 30 to 60 minutes of an approved greenslip purchase.
Reviewed and updated 17 January 2019