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Motor Accidents Authority

Previous manager of the NSW CTP and LTCS schemes

State Insurance Regulatory Authority (SIRA) took over the work of the Motor Accidents Authority (MAA) on 1 September 2015.

SIRA is a statutory body created by State Insurance and Care Governance Act 2015. Part 3 of this Act sets out the structure and functions of SIRA.

The Motor Accidents Authority (MAA) was a statutory body constituted by Motor Accidents Compensation Act 1999. That Act set out the structure and functions of the MAA.

The MAA used to manage the CTP greenslip scheme and the LTCS scheme, on the basis set out in the Acts, and on behalf of the NSW state government.

In its Annual Report 2011-2012 (page 5), the Motor Accidents Authority states that its vision was “reducing the social and economic impacts of motor accidents” and that its mission was “ensuring people injured in motor accidents receive appropriate treatment and benefits from a sustainable insurance scheme funded by NSW vehicle owners”.

The Annual Report (page 6) also identified that “the aim of the Motor Accidents Authority is to ensure that premiums are affordable and equitable to fund a Compulsory Third Party insurance scheme that is fair, efficient and sustainable for the benefit of the injured and insured people”.

The six key functional areas in which the MAA operated are:

1. Compliance

Ensure that insurers and other stakeholders comply with the requirements of the Act and any guidelines.

2. Effectiveness

Ensure the market is competitive and fair, licence the insurers, manage the conduct of insurers, monitor and if necessary reject premiums, monitor profitability and monitor insurer solvency.

3. Health Improvement

Improve injury management and health outcomes and improve services for injured people and their families.

4. Claims

Improve efficiency and effectiveness of claims assessment, reduce claims assessment disputes and facilitate timely dispute resolution.

5. Information

Monitor and report on the operation of the scheme. Service the information requirements of greenslip purchasers through the provision of price comparison information and operate the claims advisory service.

6. Prevention

Support injury prevention by funding research, through provision of sponsorships and through participation with the community.

SIRA’s website is useful for all CTP greenslip information, including prices and claims advice from CTPAssist.

The CTPAssist number is 1300 656 919.

How it Works - more info

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How green slip prices are set and how you could reduce them. read more

MCIS Levy >

How the MCIS levy was set and what it paid for, now the Fund levy. read more

Geographical zones >

Greenslip prices set using geographical zones by postcode. read more

Youngest driver >

Your obligations and age of the youngest driver explained. read more

Claims >

What to do if you want to make a claim from your CTP insurer. read more

Complaints >

How to make a complaint about your CTP insurer or SIRA. read more

Scheme changes 2009 and 2010 >

History of major changes to the NSW CTP scheme. read more

State Insurance Regulatory Authority >

Government authority responsible for the NSW CTP scheme. read more

At fault driver cover >

What is at fault driver cover and which insurers offer it. read more

Interesting statistics >

Statistics about motor vehicle accidents in the past year. read more

Discounts >

Discounts and ways to reduce costs on other insurance products. read more

Pensioner concessions >

What kinds of concessions you can claim as a pensioner. read more

Mythbusters >

Quickly separate the facts from fiction about CTP green slips. read more

What is a greenslip? >

Find out exactly what is meant by a green slip in NSW. read more

Who and what is covered? >

Who and what is covered by your CTP green slip. read more

Third Party Insurance Scheme >

The third party insurance scheme in NSW explained. read more

Lifetime Care and Support Scheme >

The Lifetime Care and Support Scheme in NSW explained. read more