Have your say on compulsory third party (CTP) insurance

CTP insurers customer service Have your Say.

The compulsory third party (CTP) insurance scheme was established under the Motor Accident Injuries Act 2017. It’s now time for a review of the Act to see if its goals are being met. You are invited to have your say on various aspects of the CTP scheme.

Review of the Act

The Motor Accident Injuries Act 2017 (the Act)  established the NSW CTP scheme. It is mandatory and provides benefits and support to people injured or killed in a motor crash. The review will assess whether the terms of the Act are effectively meeting the goals of the Act.

The review will consider:

Topics in the issues paper

The issues paper provides background information on 10 CTP topics and asks a few questions at the end of each topic. There are 41 questions in total, but you do not have to answer them all.

You are welcome to contribute your opinions on one or more of these topics:

  1. What the Act aims to achieve
  2. Sustainability of the scheme
  3. Eligibility and scheme coverage
  4. Claims process 
  5. Dispute resolution
  6. Legal fees and access to legal support 
  7. Scheme information, compliance and enforcement
  8. Point to point industry, such as taxis
  9. CTP Care 
  10. Other issues.

You can also find up-to-date and comprehensive information about these topics on the greenslips.com.au site.

Have Your Say

If you are interested in contributing to the review, there are 2 ways to Have Your Say:

The deadline for all submissions is Monday 17 August 2026.

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