Customer feedback

We’re proud of the great customer feedback we receive, so thank you to everyone who appreciated our customer service. We publish only first names in the testimonials below, but each one is genuine and can be verified.

If you want to tell us about a good experience with, please contact us. We are also happy to hear other kinds of feedback to improve our service.

Corrina, thank you for your advice. You were correct that the data being used by GIO was different to that which I entered into the calculator … I also gave a copy of your advice to the local GIO staff who were very interested in the fact that the information used by the Green Slip Calculator is not an estimate but is as provided by the insurers. They had been led to believe that it was only an estimate so that is one more good thing that came out of our emails.

– Trevor, 28 March 2019

Your info and calculations have proved accurate and I thank you for the time taken with my concerns.

– Warren, 28 March 2019

Appreciated for checking and explain the ridersharing, I am not confused now.

– Lucas, 15 January 2019

Thank you for your prompt and informative reply, Corrina. I will do some research and get cover as soon as possible. It’s reassuring to know that I don’t need separate cover for each state. Thanks and best wishes.

– Jacqui, 11 January 2019

Thank you Corrina, You have been very helpful in this and I appreciate it. Sorry I had queried unnecessarily.

– John, 20 December 2018

Excellent service thank you.

– Mark, 5 December 2018

Thanks so much for your quick and helpful response. I think I have done exactly what you said and put the wrong class in for the car. Thanks again for your help. Have a good day!

– Jemma, 23 October 2018

WOW, your speed of replying is impressive.

– Tony, 2 October 2018

Thank you for your prompt reply. I was confident of all of the information in your calculator and that I had given to NRMA (which had it in front of them anyway as we have been with them for 11 years), so I think that the first NRMA staff member must have gotten the quote wrong. I am so glad that I relied on your calculator in that case! and contacted them a second time for a quote. Thanks very much again!

– Sharrn, 4 September 2018

Thank you so much for your prompt reply. Appreciate the information you have provided.

– Claudia, 11 July 2018