Customer feedback
We are proud of the great customer feedback we receive, so thank you to everyone who appreciated our customer service. We publish only first names in the testimonials below, but each one is genuine and can be verified.
If you want to tell us about a good experience with greenslips.com.au, please contact us. We are also happy to hear other kinds of feedback to improve our service.
Read our independently verified reviews on Feefo.
Feefo users tell us how much they saved on a green slip
Testimonial FAQs
What do customers say about greenslips.com.au in Feefo reviews?
The majority of customers give highly positive reviews of greenslips.com.au, with an average star rating of 4.5 out of 5. They find our comparison service fast, easy to use, accurate – and it saves them money. Many customers say they always use our service before their green slip is due.
How does greenslips.com.au handle negative reviews or feedback?
greenslips.com.au reads all feedback from customers, whether negative or positive. When customers leave negative reviews, it is usually because they misunderstand how to use the calculator. We respond by letting them know how it happened and what they can do next time to get an accurate result. It also helps us understand how we can improve customer experience of the green slip calculator.
What’s it like to be a long-term customer of greenslips.com.au?
Our long-term customers know they will save money by comparing prices at greenslips.com.au. They also know they can expect a quick, human response if they have a question or problem. Long-term customers trust all prices and information are up to date and accurate – without any commercial bias.
Thanks so much for your quick and helpful response. I think I have done exactly what you said and put the wrong class in for the car. Thanks again for your help. Have a good day!
– Jemma, 23 October 2018
WOW, your speed of replying is impressive.
– Tony, 2 October 2018
Thank you for your prompt reply. I was confident of all of the information in your calculator and that I had given to NRMA (which had it in front of them anyway as we have been with them for 11 years), so I think that the first NRMA staff member must have gotten the quote wrong. I am so glad that I relied on your calculator in that case! and contacted them a second time for a quote. Thanks very much again!
– Sharrn, 4 September 2018
Thank you so much for your prompt reply. Appreciate the information you have provided.
– Claudia, 11 July 2018
Thank u heaps for your help, I’m glad I now know that I can’t class a van as a car like we always used to. I never actually thought to put it in as a light goods vehicle. Lesson learnt. Thanks again.
– Salina, 2 June 2018
Thank you Corrina, You’re very kind indeed; most people that work in corporate entities usually ignore my emails and do not respond. My wife and I are looking forward to getting out of corporate Australia and returning home to our homeland.
– Phillip, 20 April 2018
Thank you for your attention please believe Gov sites are always a mess I think they design them so that you get that you become so confused that you give up. AGAIN THANK YOU FOR YOUR ASSISTANCE.
– Ron, 30 March 2018
You have been a friend at the end of each email – typically Aussie – and by that I mean very friendly and gracious with your time. That is why my partner, Trish, and I return each year to house and pet sit in Australia. .. Thank you so much. Your prompt replies and helpfulness is very much appreciated. You are not only a wonderful person, but a first-class employee.
– Paula, 20 March 2018
Just like to say thank you for your response and explanation. Rang GIO and told them that we have comprehensive insurance and they are refunding the difference. Thank you for your assistance.
– Jan, 10 January 2018