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Insurers: Research, Compare and Choose an Insurer
greenslips.com.au has been helping you compare green slips for over 20 years. Find out how to research, compare and choose an insurer.
Who are the CTP green slip insurers?
The CTP insurers in NSW are those licensed by the State Insurance Regulatory Authority (SIRA) to sell green slips. There are 6 CTP green slip insurers:
| Logo | Website | |
| 1. |  |
aami.com.au |
| 2. |  |
allianz.com.au |
| 3. |  |
gio.com.au |
| 4. |  |
nrma.com.au |
| 5. |  |
qbe.com/au |
| 6. |  |
youi.com.au |
These 6 insurers are part of 5 large insurance groups: Allianz, IAG, QBE, RMIH and Suncorp.
- IAG owns NRMA Insurance
- RMIH Group owns Youi
- Suncorp owns GIO and AAMI.
Essential to know
While there are only 6 licensed CTP insurers, some operate under other brand names. For example, APIA is another brand name for GIO. If you buy an APIA greenslip, it is a GIO green slip.
Who regulates CTP green slip insurers in NSW?
The regulator of CTP insurers in NSW is the State Insurance Regulatory Authority (SIRA). https://www.greenslips.com.au/about-greenslips/state-insurance-regulatory-authority.html
- SIRA supervises the 6 insurers in the NSW CTP insurance scheme.
- It ensures they provide CTP insurance fairly, effectively, and within legislation and guidelines.
- Insurers must submit and justify their green slip prices to SIRA at least once a year.
Do insurers set their own green slip prices?
Yes, insurers set their own green slip prices https://www.greenslips.com.au/about-greenslips/setting-prices.html within guidelines set by regulator SIRA. Insurers use different factors and apply different weightings to them to set the premiums they will charge.
They have to submit intended green slip prices to SIRA at least once a year. If they want to change prices at other times of year, they must first submit them to SIRA.
How do I choose the right CTP insurer for my needs?
You can choose the right CTP insurer by asking yourself these 5 questions:
- Who is offering the cheapest green slip this time?
- Do I have an existing relationship with an insurer?
- Can I pay in my preferred way, for example, in person?
- Do I want extra cover for at-fault drivers?
- Can I take advantage of insurer discounts on other types of insurance?
Essential to know
Every green slip must be the same by law. Even if you choose the cheapest green slip, you still receive exactly the same insurance cover.
Do any insurers offer discounts?
Two of the 6 insurers, GIO and NRMA Insurance, offer discounts on other insurance policies as long as you buy their CTP green slip:
GIO offers 10% multi-policy discounts for 3 or more policies and $50 off comprehensive insurance, if you hold a GIO green slip. Other discounts may apply.
NRMA Insurance offers Our customer discounts instead of Loyalty Discounts. These include Online Discount for new customers, Relationship Discount if you have had a policy for 5 years, and Multi-Product Discount for 2 or more products including its green slip.
Essential to know
There are no discounts on green slips. Prices are highly regulated and nobody is allowed to charge a price that has not been accepted by SIRA.
Do any insurers specialise in CTP for certain types of vehicles?
No, none of the insurers specialises in a specific type of vehicle. This is because specialisation might give them an unfair advantage or disadvantage in their total cost of claims.
How long have insurers been selling CTP in NSW?
The table shows how many years each insurer has been selling CTP in NSW. These figures are a broad indication only:
Which insurers have the biggest market shares?
The table shows insurer market shares.
| Logo | Market shares* June 2024 | |
| 1. | |
24.3% inc GIO |
| 2. | |
20.9% |
| 3. | |
24.3% inc AAMI |
| 4. | |
29.1% |
| 5. | |
23.1% |
| 6. | |
|
* Market shares are taken from the latest Scheme performance report from SIRA.
Are some insurers better at handling claims than others?
Yes, insurers do vary in how quickly they handle claims. State Insurance Regulatory Authority (SIRA) collects quarterly statistics on what claimants can expect from insurers when they submit claims.
- What are the chances of having my claim accepted?
- How long will I wait for income support and treatment and care?
- How soon will I be working after my accident?
- What happens if I disagree with the insurer?
- How many complaints and active claims do insurers have?
Find answers to these questions about CTP insurer performance.
What are insurer customer service hours and contacts?
The table for each insurer shows customer service hours and ways to contact them, such as phone, online or in person.
Table of insurer contacts
| AAMI | |
| Phone | 13 22 44 |
| Phone hours | 8am to 7pm every day |
| Quote or buy online | aami.com.au |
| Other contacts | Online chat |
| In person | Can pay at Post Office |
| Allianz | |
| Phone | 13 1000 |
| Phone hours |
8am to 9pm Mon to Fri 8am to 5pm Sat |
| Quote or buy online | allianz.com.au |
| In person |
Major motor dealers, brokers and agents Can pay at Post Office |